A company built on craft and trust

Founded in 2015 with a clear vision: to provide genuinely outstanding property services that clients can depend upon completely. Our reputation has been built project by project — through quality workmanship, reliable teams and the integrity of our relationships.

Today we employ 50+ directly employed, multi-skilled operatives supported by a structured management team and pre-approved specialist supply chain, coordinating multiple projects simultaneously while maintaining consistent standards.

• Founded 2015 — headquartered in the East Midlands, Cambridgeshire
• 50+ directly employed multi-skilled operatives
• Over 100 years combined team experience
• across 18 postcode regions nationwide
• ISO 9001, 14001 and 45001 certified
• 4.9 star Google rating across 208 reviews

Small Works & Reactive Maintenance

Our reactive maintenance capability is one of our core strengths. Requests are received, logged and assessed by our contracts management team, then allocated to appropriately skilled operatives. Works are scheduled promptly and completion confirmed with photographic evidence.

All operatives are directly employed, multi-skilled, and hold the relevant trade qualifications and health & safety certifications for their works.

• General building repairs and maintenance
• Joinery, carpentry and door hardware
• Plastering, patching and decorating
• Roofing and rainwater goods
• External fabric repairs and masonry
• Flooring, tiling and specialist finishes
• Temporary weatherproofing and making safe
• Landlord compliance works

Large Works & Refurbishment

Every large works project at Northdown is delivered through six controlled phases: pre-construction & planning, strip-out & enabling works, building fabric & structural works, mechanical & electrical installation, finishes & fit-out, and commissioning & handover.

Our 50+ directly employed operatives, supported by a pre-approved specialist supply chain, enable us to execute works across multiple sites simultaneously without compromising quality or programme.

• Full internal strip-out and enabling works
• Structural repairs and building fabric reinstatement
• M&E installation and replacement
• Roofing, external works and envelope repairs
• Internal fit-out, finishes and decorating
• Multi-site framework programme delivery
• Phased works in occupied buildings
• Post-completion defects management

Insurance Reinstatement

We understand that behind every claim is a person dealing with a stressful situation. Our teams work with empathy and professionalism, keeping clients informed at every stage.

We work directly with insurers, loss adjusters and repair networks, offering rapid mobilisation, transparent reporting and single-point accountability from assessment through to handover.

• Strip-out, drying and decontamination
• Fire damage reinstatement
• Flood and water damage restoration
• Impact and structural damage repairs
• Full internal refurbishment and refit
• Kitchen and bathroom replacement
• Insurance industry reporting and documentation
• Liaison with adjusters and repair networks

Commercial Property Services

Commercial environments present unique challenges: buildings often remain operational throughout works, tenants require minimum disruption, and compliance requirements are exacting.

Northdown's experience across diverse commercial settings means we understand these constraints and plan accordingly — delivering works efficiently while protecting your business operations.

• Planned preventative maintenance (PPM)
• Office refurbishment and fit-out
• Retail and leisure space works
• Industrial unit maintenance and repair
• External fabric and envelope works
• Landlord and tenant works
• Compliance and statutory maintenance
• Multi-site maintenance management

High Net Worth Property Services

High net worth properties require a different level of service where every detail is considered, every finish is flawless, and every interaction reflects the standard of the property itself.

Our selected senior operatives and project managers are experienced in working within premium residential environments, ensuring absolute discretion and the finest standard of workmanship.

• Premium residential refurbishment
• Bespoke joinery and specialist finishes
• Listed building works (with appropriate consents)
• Luxury bathroom and kitchen installation
• External works and landscaping support
• Discreet scheduling around client requirements
• Insurance reinstatement for high-value properties

Major & Complex Works

Major and complex works demand experience to anticipate challenges, the systems to manage multiple workstreams, and the relationships to mobilise specialist trades at pace.

Northdown's structured contracts management team provides this — with clear escalation routes, real-time site reporting and transparent client communication throughout.

• Complex multi-trade refurbishment programmes
• Structural repairs and remediation
• Occupied building works with live phasing
• Heritage and listed building projects
• Public sector and framework programmes
• Insurance large-loss reinstatement
• Emergency stabilisation and temporary works

Heritage Restoration

Heritage environments require specialist knowledge, patience and a genuine respect for the historical character of structures. Our teams use traditional materials and techniques where required while meeting modern performance standards.

All heritage projects are managed with close liaison with conservation officers and specialist consultants, ensuring consents are obtained and works comply fully with listing conditions.

• Lime mortar repointing and masonry repair
• Traditional roofing — slate, clay tile, lead
• Timber frame inspection and repair
• Historic window and door restoration
• Stone cleaning and façade repair
• Structural stabilisation
• Conservation liaison and documentation

Emergency Response

Emergency building incidents require an immediate, professional response. Our call-out service is available around the clock, with appropriately qualified personnel ready to be mobilised at short notice.

Our experience within insurance reinstatement programmes has strengthened our ability to respond quickly, coordinate multiple trades and maintain clear communication throughout emergency works.

• Immediate structural stabilisation and making safe
• Emergency weatherproofing and temporary protection
• Storm and flood damage response
• Fire damage containment and assessment
• Impact and vehicle strike damage repairs
• Isolation of damaged building elements
• Rapid assessment and recovery planning
• Insurance reporting and documentation support

Surveying Services

Our surveyors aren't office theorists — they're practitioners. Years on tools and on site inform every report, every recommendation and every defect identified. We bring the rigour of MCIOB-aligned practice together with the practical understanding of how buildings actually fail, age and recover.

Whether you're a private client buying a period home, a managing agent assessing portfolio condition, an insurer requiring damage validation, or a commercial owner planning capital works, our surveys give you the clarity to make decisions with confidence.

Reports are clear, photographic, prioritised and free of jargon — written to be useful, not impressive. Where remediation is needed, our wider NPS teams can deliver it directly, though our surveys remain entirely independent of any commercial onward instruction.

• RICS-style condition surveys (Levels 1–3 equivalent)
• Pre-purchase building surveys
• Structural surveys and engineer-supported assessments
• Damp, timber and rot investigations
• Pre-acquisition due diligence for commercial properties
• Schedule of condition and dilapidations reports
• Insurance damage validation and scope-of-works
• Heritage and listed building condition reporting
• Defect diagnosis and specification writing
• Planned preventative maintenance schedules

Construction for Educational Environments

Educational buildings are among the most demanding working environments in construction. The safety of students must be paramount, works must be carefully phased around timetables, and all personnel must comply with safeguarding requirements including enhanced DBS checks. Our protocols are aligned with Keeping Children Safe in Education guidance.

• All personnel hold enhanced DBS clearance
• Works phased around academic and exam timetables
• Dust and noise containment management
• KCSIE and safeguarding compliance
• Schools condition improvement programmes
• Science labs, sports facilities and specialist spaces
• External works, playgrounds and boundary treatments

Construction for Healthcare Environments

Healthcare environments demand the highest standards. Infection control is non-negotiable, noise and dust must be managed to protect vulnerable patients, and works must continue while facilities remain fully operational. Our teams are trained in ICRA compliance, sealed working zones, HEPA filtration where required, and close coordination with estates and facilities teams.

• ICRA-compliant infection control protocols
• Works within live, occupied wards and clinical areas
• Negative pressure containment and HEPA filtration
• NHS HTM and HBN compliance awareness
• Dedicated access management and sterile zone awareness
• Noise and vibration management plans
• Out-of-hours and weekend working flexibility

Residential Property Services

Residential works require particular sensitivity. Whether undertaking insurance reinstatement in a family home, refurbishing a void property between tenancies, or managing a planned maintenance programme across a social housing portfolio, we understand that these are people's homes and treat them accordingly.

• Insurance reinstatement — fire, flood, impact
• Social housing planned maintenance
• Void property refurbishment
• Kitchen and bathroom replacement programmes
• Roofing and external works
• High net worth residential renovation
• Private landlord maintenance services

Public Sector & Community Buildings

Northdown has extensive experience working within structured public sector procurement environments, including framework requests for quotation, call-off works and multi-site programmes. Our social value commitments — local employment, apprenticeships, community engagement and environmental management — are embedded in our operations.

• Local authority maintenance frameworks
• Housing association planned and reactive works
• Community centres and public buildings
• Places of worship and heritage community assets
• Third-sector and charitable organisation facilities
• Social value reporting and documentation
• Supply chain SME engagement and support

Commercial & Industrial Property

Commercial and industrial property owners need a contractor who turns up when they say they will, delivers what they have promised, and keeps disruption to operations to an absolute minimum. Our structured contracts management approach ensures every job is tracked, communicated and delivered on time.

• Office and commercial refurbishment
• Industrial unit maintenance and repair
• Retail space fit-out and reinstatement
• Warehousing and logistics facility works
• External fabric, roofing and cladding
• Planned preventative maintenance contracts
• Compliance works and statutory inspections support

Building Towards Net Zero

Northdown operates an ISO 14001 Environmental Management System and has published a Carbon Reduction Plan aligned with UK Government Net Zero commitments.

• ISO 14001 Environmental Management System
• Published Carbon Reduction Plan
• ULEZ-compliant fleet with EV transition underway
• Local supply chain prioritisation — reducing transport emissions
• Waste segregation and recycling on all sites
• Low-VOC and responsibly sourced materials specification
• Repair-first philosophy reducing embodied carbon

A Company That Invests in People

Great work comes from great people — and great people deserve great support. We offer structured training, clear career progression, apprenticeship pathways and a working culture built on mutual respect and professional pride.

Our apprentice Michael recently won the Outstanding Apprentice of the Year award — a proud moment that reflects our genuine commitment to developing talent within the business.

• Competitive rates for skilled tradespeople
• Apprenticeship programmes across key trades
• CSCS, SSSTS and SMSTS training sponsorship
• Regular diverse project work across multiple sectors
• Equal opportunities employer with inclusive culture
• Stable employment with a growing, well-managed business